Booking Car
Booking Infomation
Booking Rules & Service Commitments – Thanh Nữ Travel
1. Booking Rules
Accurate Information: Please provide your full name, phone number, pick-up and drop-off locations, and travel time to ensure smooth service.
Advance Booking:
- 4–7 seat cars: book at least 2 hours in advance.
- 16–45 seat buses or long-distance trips: book at least 6–12 hours in advance.
- Booking Confirmation: Our team will call or message you via WhatsApp or Zalo to confirm your booking. Only confirmed bookings are considered valid.
Flexible Payments: We accept cash, bank transfer, or online payment as per your convenience.
2. Our Commitments
✅ Modern, clean, air-conditioned vehicles
✅ Friendly, professional, and punctual drivers
✅ Transparent pricing with no hidden costs
✅ 24/7 support via WhatsApp / Zalo: 0935 817 514
✅ Free cancellation up to 3 hours before departure
✅ Full insurance & regular vehicle safety checks
3. Cancellation & Refund Policy
- Free cancellation up to 3 hours before departure.
- Late cancellation (within 3 hours) or no-show: subject to a 30–50% fee.
- Please inform us early for any change in time, route, or vehicle type.
