Booking Car

Booking Infomation

Booking Rules & Service Commitments – Thanh Nữ Travel

 1. Booking Rules

Accurate Information: Please provide your full name, phone number, pick-up and drop-off locations, and travel time to ensure smooth service.

Advance Booking:

  • 4–7 seat cars: book at least 2 hours in advance.
  • 16–45 seat buses or long-distance trips: book at least 6–12 hours in advance.
  • Booking Confirmation: Our team will call or message you via WhatsApp or Zalo to confirm your booking. Only confirmed bookings are considered valid.

Flexible Payments: We accept cash, bank transfer, or online payment as per your convenience.

2. Our Commitments

✅ Modern, clean, air-conditioned vehicles
✅ Friendly, professional, and punctual drivers
✅ Transparent pricing with no hidden costs
✅ 24/7 support via WhatsApp / Zalo: 0935 817 514
Free cancellation up to 3 hours before departure
✅ Full insurance & regular vehicle safety checks

 3. Cancellation & Refund Policy

  • Free cancellation up to 3 hours before departure.
  • Late cancellation (within 3 hours) or no-show: subject to a 30–50% fee.
  • Please inform us early for any change in time, route, or vehicle type.
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